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The spa industry has come a long way from early images of women sitting in a tub of mud sipping on cucumber water. The spa lifestyle has arrived and visiting a spa is no longer seen as a luxury, though as a necessary part of a healthy lifestyle. The realization of spa as an attainable and important way of life can be attributed to the work of the more than 3,000 members of the International SPA Association. In the early 90s, the need for a guiding voice in the industry is what led to the development of ISPA, then known as the International SPA and Fitness Association. Eighteen years later, ISPA is the most recognized voice in the industry. With members in 75 countries, ISPA advances the spa industry by providing invaluable educational and networking opportunities, promoting the value of the spa experience and speaking as the authoritative voice to foster professionalism and growth. Back to the Beginning In 1990, a group of spa professionals from all over the world came together for a spa symposium at New Age Health Spa in Neversink, N.Y., and little did this group know that they were forming the framework for ISPA. The first ISPA Conference came just one year later at Turnberry Isle Resort & Club in Aventura, Fla. With 150 attendees from 10 countries, the group that attended the inaugural Conference was so intimate that they were able to hold hands in one circle. It has been said that this first ISPA Conference enabled spa professionals to talk to one another about the challenges they were facing, instead of relying solely on advice and conversations with those focused in the hotel industry.

Welcome to the ISHC website…your source for worldwide hospitality consulting. Our website provides you resources to the industry through: What's New — Information on recent ISHC conferences, our Pioneer Award winners, the 2007 CapEx research report and other timely topics. Consultant Search — Gives you access to a global network of hospitality professionals who provide a wide variety of consulting services. Speakers Bureau — Your resource to dynamic speakers for your hospitality related meeting or event. Alternative Dispute Resolution — An innovative program that has certified arbitrators, mediators and review board panelists with the specialized expertise to resolve hospitality related disputes. Library — A database of current and archived insightful articles regarding our industry. Links — To the ISHC Friends of the Society, other hospitality industry associations, organizations, conferences and resources. I invite you to visit us often and hope you will benefit from the vast knowledge of our members.

The International Institute For Peace Through Tourism (IIPT) is a not for profit organization dedicated to fostering and facilitating tourism initiatives which contribute to international understanding and cooperation, an improved quality of environment, the preservation of heritage, and through these initiatives, helping to bring about a peaceful and sustainable world. It is based on a vision of the world's largest industry, travel and tourism - becoming the world's first global peace industry; and the belief that every traveler is potentially an "Ambassador for Peace. A primary goal of IIPT is to mobilize the travel and tourism industry as a leading force for poverty reduction. 685 Cottage Club Road, Unit 13, Stowe, VT 05672 Tel: +1 802 253 2658 • Fax: +1 802 253 2645

Founded in 1946 in Paris, France and move to Geneva, Switzerland as of January 2008. The IH&RA is the only business organisation representing the hospitality industry worldwide. Its members are national hotel and restaurant associations throughout the world, and international and national hotel and restaurant chains representing some 50 brands. Officially recognised by the United Nations, IH&RA monitors and lobbies all international agencies on behalf of this industry, estimated to comprise 300'000 hotels and 8 million restaurants, employ 60 million people and contribute 950 billion USD annually to the global economy. 251, Rue du Faubourg St Martin 75010 Paris France Tel: (+33-1) 44899400, 44899407 Fax: (+33-1) 40367330

Our Mission Statement IGLTA is the world's leading travel trade association committed to growing and enhancing its members' gay and lesbian tourism business through education, promotion and networking. -------------------------------------------------------------------------------- History Founded in 1983, with 25 founding members, the International Gay and Lesbian Travel Association (IGLTA) is today a 1000 plus member strong and growing organization of gay, lesbian and community friendly travel professionals. -------------------------------------------------------------------------------- IGLTA Members Represent: accommodations airlines car rental companies cruise lines local tourist offices regional and national tourist boards travel agencies travel media tour operators and other businesses marketing to the gay/lesbian traveler, on all five continents. -------------------------------------------------------------------------------- International Headquarters IGLTA's Headquarters are located at: 915 Middle River Drive, Suite 306 Fort Lauderdale, Florida 33304 United States of America -------------------------------------------------------------------------------- Worldwide Strategic Development Under the direction of Tom Nibbio, the Global Sales & Marketing Office is located in Chicago, Illinois. Tom is responsible for overseeing IGLTA’s entire Global Sales Team. The Team focuses on acquiring new membership, development of annual corporate sponsorships, support of IGLTA members and communication with media, government and tourism offices. In addition, Tom oversees and presents IGLTA’s educational seminar titled “ALL WELCOME!”. The seminar is designed for corporations and destinations interested in creating a gay-friendly, diversity-based environment. Tom and the Global Team of Ambassadors also host IGLTA Regional Receptions inviting current and prospective members and local media for additional networking opportunities. The Ambassadors also represents IGLTA’s membership at various popular trade shows and consumer expos worldwide. The boom in gay travel globally has encouraged the International Gay and Lesbian Travel Association to appoint its first full-time Ambassador to Europe. Carlos Kytka is responsible for ensuring that the gay travel trade is widely recognized as a major sector of the tourism industry. He works with national tourist boards, tourism schools and government departments within Europe so that they recognize the strength of this important market. He also helps to develop the facilities and attitudes necessary to attract gay tourists to and from Europe. Carlos also oversees the European National Ambassadors. 915 Middle River Drive Suite 306 | Fort Lauderdale, FL 33308 | USA Phone: +1.954.630.1637 | Fax: +1.954.630.1652

The International Forum of Travel and Tourism Advocates, IFTTA, is an international, independent organization for professional exchanges in the field of legal issues related to tourism and travel.Message from the President regarding UNWTO and other IFTTA matters. Memorandum of Understanding on Cooperation between UNWTO and IFTTA in the Promotion of Travel and Tourism Law Knowledge, in regard to LEXTOUR, to an Interactive Forum on Tourism Legislation, to a Glossary of Tourism Legal Terms and in Legal Mechanisms for Sustainable Tourism Development. European Office Harry Manuel Schermerhornstraat 160 Zwolle, 8015 AC NETHERLANDS Tel: +31.6.13746269 North American Office Alexander Anolik 2107 Van Ness Avenue Suite 200 San Francisco, California 94109 USA Tel: +1 (415) 673-3333 !!! 20th Annual IFTTA Conference !!! Online registration now available !!! The 20th Annual IFTTA Conference will be held in Beijing, China in September 2008. This will be the first time IFTTA has held its annual conference in China and offers a unique opportunity for interaction with Chinese colleagues to discuss issues of mutual importance in travel and tourism law.